Tu carrito está vacío
I did not receive my order but I have been charged for it. Cannot get hold of customer service. Really frustrating and disappointing.
Hi Maryanna,
As you know we personally contacted you, first via email, and as we did not received reply, via WhatsApp. We kindly asked you to please follow up the Fedex tracking number we have previously sent you via email.
We have contacted Fedex and they indicate us they tried to deliver the parcel to you several times but were not able to. Apparently they are sending us back the shoes because they were not picked up... we have opened an incidence in Fedex so they are delivered to you again. If not, we will send a new pair.
We always reply, but we are not super heros, and sometimes we take a few hours or a day to reply as we have an huge amount of work.
Best,
Gabriela
These shoes are incredible. Beautiful design, amazing quality, and oh soooo comfortable.
Go get them while you can.
My first purchase from Momoc Shoes. Fullfilled my expectations.
Very well done. I´m really satisfied!
Exquisitely made and so comfortable. These shoe sandals are a thing of joy. Just beautiful and I may have to order another soon!!
