Legal Information and Privacy

MOMOC REAL PEOPLE SL (hereinafter “MOMOC”, “we”, “our”, “us”) respects the right to privacy of its online users (“you”, “your” or “yours”) and recognizes the importance of protecting the personal information collected about them. MOMOC has adopted a comprehensive corporate Privacy Policy that sets out how we collect, store, and use the information you provide to us.

If you are a minor, you must inform your parents or guardians about MOMOC's Privacy Policy and Terms and Conditions , who must approve the Privacy Policy and Terms and Conditions before you register with MOMOC or place an order with MOMOC.

The following information is provided by MOMOC so you can be fully informed of our Privacy Policy. By visiting MOMOCSHOES.COM, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions . If you do not agree with this Privacy Policy and/or the Terms and Conditions, please do not access or use this website any further.

This Privacy Policy does not apply to websites operated by other companies or organizations with which we are affiliated. MOMOC is not responsible for the personal information you submit to third parties through our website. Please ensure you have read the Privacy Policy of these other companies or organizations before submitting your information.

 

What information do we collect from you and how?

MOMOC collects personal information in a variety of ways when you place an order, participate in contests, promotions, and/or other activities where we ask you to provide this information. When you place an order with MOMOC, we need to store personal information such as your name, address, email address, phone numbers, shipping address, and credit card billing address so we can process and fulfill your order. Additionally, we may also obtain information as a result of authentication or identity checks. If you wish to be included on our mailing list, we will request your prior authorization.

We only retain your personal information for a period reasonably necessary to fulfill the purposes for which it was collected.

What do we use it for?

MOMOC may use your personal information to process orders and payments. We will also use your data to fulfill and deliver your orders and to manage your account. The personal information you provide may be disclosed to credit reference or fraud prevention agencies, who may keep records of this information.

The personal information you provide to us in order to process and deliver your order will be used in accordance with the Terms and Conditions.

We may use your information to organize events, compile statistics, or perform other website functions, as well as to provide you with the services available on the website. If required by law, we may disclose your information to any competent regulatory authority. We may also disclose your information in response to a lawful and enforceable request from a competent authority or in response to a court order, or otherwise in accordance with applicable law, regulation, legal process, or enforceable governmental request, or any other requirement established by law; to enforce the Terms and Conditions , including investigation of potential violations thereof; to detect, prevent, or otherwise address fraud, security, or technical issues; or to protect against imminent harm to MOMOC's rights and property.

We may also use your personal information to send you information and materials by email and/or SMS, including product details, special offers, and newsletters that we believe may be of interest to you. These may relate to our products or the products of our business partners and/or licensees. This information will only be sent to you with your prior authorization.

We may also use your personal information to analyze website visits and determine the individual and collective interests of website visitors. This will provide us with information that allows us to improve products, services, features, or promotions that may be of interest to you, and to improve the website design to better meet the needs of our users.

Likewise, we collect your personal data through the various forms on the website so that we can process cancellations, returns, and/or exchanges for products purchased from MOMOC and so that we can respond to your questions, send you our newsletter, manage your complaints, and, if you request and authorize it in advance, to include you in the personnel selection processes organized by MOMOC to work in our offices or stores.

We also inform you that we may send you surveys in order to improve our services.

Opt-in

When you register, we'll provide you with a link to the Privacy Policy and a consent button for the collection of personal data.

You will also have the option to subscribe to:

Our newsletter, which we will send you by email, will include information about new products, features, improvements, special offers, contests, and events of interest. Our newsletter also includes articles published in the #planetblog section. These notifications may include marketing information about MOMOC, our affiliates, or selected partners, and/or our exceptional marketing promotions.

You can unsubscribe from any service you've subscribed to or update it at any time. Any email or newsletter we send will contain an automatic, easily accessible opt-out link.

How Do We Protect It?

We make every effort to ensure the security, integrity, and privacy of the information you have provided to us. To ensure the security of your data, we have implemented a series of security measures and safeguards. Your personal data is stored on secure networks accessible only to a limited number of individuals with special access rights, who are committed to maintaining the confidentiality of this information. In addition, we will take reasonable steps to ensure that the partners to whom we transfer data offer sufficient protection for such personal information.

Despite these measures, whenever you provide your personal data online, there is a risk that this information may be intercepted and used by third parties beyond our control. Although MOMOC makes every effort to protect your personal data and privacy, we cannot guarantee the security of the information you provide online, which is at your own risk.

Third parties

Your data may be transferred to partners who host our websites and to third parties who assist us in the design and use of the website, or who provide services to us or analyze the data collected. These third parties will use the data only for the purpose of carrying out the tasks described above, and they agree to respect and maintain personal data when required to do so by law. In addition, your data may be transferred to other companies that are part of our group and for the purposes previously described in this Privacy Policy. If you do not wish to receive information from group companies, please send us an email to momoc@momocshoes.com . Outside of these cases, we do not sell, trade, or otherwise transfer your personal data to third parties without first informing you and always in accordance with current data protection legislation.

Links

We may include hyperlinks on this website to other websites or resources operated by parties other than MOMOC, including advertisers. MOMOC has not reviewed all of the websites linked to this website and is not responsible for the content or accuracy of these external websites or the availability of such external websites or resources; and does not endorse and is not responsible or liable, directly or indirectly, for the privacy practices or the content of these websites, including (without limitation) any advertising, products, or other materials or services on or available from such websites or resources, or for any damage, loss, or infringement caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on such external websites or resources.

Access, Rectification and Cancellation of your data

In accordance with current data protection regulations, you have the right to access, rectify, and/or erase your personal data, as well as revoke your consent to receive information about promotions and other matters of interest related to MOMOC, at any time. To do so, you must send a request to Momoc Real People SL (MOMOC) at: Web and Sales Department, C/ Velázquez No. 10, 2nd floor, ZIP Code 28001, Madrid, Spain, or by email to the following address: momoc@momocshoes.com.

To allow, know, block, or delete the cookies installed on your computer, you can change them in the settings options in the menu:
For example, you can find more information on how to proceed in each browser by following the links below:
Firefox here:
http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-web
Chrome here:
http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647
Explorer here:
http://windows.microsoft.com/en-us/windows7/how-to-manage-cookies-in-internet-explorer-9
Safari here:
http://support.apple.com/kb/ph5042
Operates here:
http://help.opera.com/Windows/11.50/en-US/cookies.html

Changes to the Privacy Policy

MOMOC reserves the right to amend, modify, and/or replace all or part of this website, the information and materials contained therein, and the Privacy Policy. Please check our Privacy Policy periodically for any changes or modifications.

No resignation

Should MOMOC fail to apply any of the provisions set forth in the preceding paragraphs, this shall not, under any circumstances, be construed as a waiver of such provision.