Bailarinas L'âme de Colette
Bailarina bordada versátil y cómoda para todo el día
Comode , belle , eleganti . Usate ad un matrimonio
Bailarinas L'âme de Colette
Very unique shoes, which will give a pop of colour to any outfit!
Bailarinas L'âme de Colette
The back is hurting a lot. Even after a while. I’m going to sell them, unfortunately..
Dear Naomi,
Thank you so much for your feedback — we are truly sorry to hear that the back of the ballerina has been causing you discomfort. That is never what we want for you.
Before you let them go, we'd love to help you find a solution — it would be a shame to give up on a pair that might just need a small adjustment.
Two things that often work very well for heel discomfort in ballerinas:
— A half insole placed at the back of the shoe can make a significant difference — it reduces friction and keeps the heel more secure. You can find them easily in any pharmacy or shoe shop, and they take just seconds to fit.
— A cobbler can also add a small heel grip or pad, which is a very common and inexpensive fix.
Both options are quick, easy and often solve the problem completely.
We hope this helps — and that you get to keep and enjoy your pair after all.
Warm regards,
Gabriela
MOMOC Shoes
Super comfy! I'm surprised by this because I've had bad experiences with this type of shoes before (not from this brand). These ballet flats are super comfy and very stylish, love them
Comfy (although needed a little wearing in with tights first) and I get a lot of compliments for them.
Bailarinas L'âme de Colette vegan
Liebes Momc-Team, ich hatte zwei unterschiedliche Schuhe bestellt und mich für ein Paar entschieden. Die Rücksendung war sehr umständlich und ich weiß auch nicht, ob ich das Geld erstattet bekommen werde, da ich nichts mehr von momoc zu meiner Rücksendung gehört habe.
Mit freundlichen Grüßen
Carina Breisch
Dear Carina, Thanks for your feedback. We exchange emails and you indicated us you wanted to return one pair of shoes, we sent you the link for the return but we have not yet received back your shoes, do you have a tracking email you can share with us? We are a serious brand and once we receive the return back in our warehouse in Spain we immediately proceed to the refund. Best regards, Gabriela
L'âme de Colette vegan
Hi Anne, thanks for your feedback. However, it's not true you can't return them. We sent you via email the warehouse address in Spain and also the link where our clients process the exchanges/returns without any problem. Really don't understand what is happening. Also, your return is regarding the sneakers not this ballerinas model. You asked us to refund you without sending us back the shoes, sorry but can't do that, it's understandable (imagine all clients start asking to refund without sending us back the shoes, it is not managable for any company). Hope we can find a solution. All the best, Gabriela
Love, love, love it!
I’m really in love with this one!
Son perfectos, tal y como se describen en la Web. Buena calidad y diseño
Love these vegan shoes 💕💞They are so comfortable and very stylish!! Can’t wait to wear them out!
The shoes are ok but I did have blisters after my first wear.
Shoes very pretty and really well made. Waiting for next order 🤩
L'âme de Colette vegan
Honestly the best customer support I’ve ever experienced. My wife absolutely loved the shoes and Momoc speedily swapped the shoe size.
Thank you so much and happy holidays!
Classy yet playful, and super comfortable shoes. Have received so many compliments for them! As a bonus the service was exceptional, personal and professional. I am so impressed and happy that I found this label. Thank you!
I can't give my opinion as I didn't get my ballerinas ordered mid-november. I wrote 3 times and after having given the excuse of holidays in the country, i suddenly hear that there is no stock any more. I would have liked to know it earlier. December 15th, Alcossebre, Spain.
Hi Christina,
You did receive the shoes but you wanted to exchange them for a smaller size. Please note that, as indicated on our website and product page, we are a sustainable brand and produce on-demand because is the most responsible way to create fashion, without excess. You received your shoes before the estimated deadline, which is 7 weeks. We proceeded to the exchange as requested by you on 1st December. Its 15/12 and we explain they will be finished mid nex week.
Is more than reasonable this waiting.
Of course we want clients who support a sustainable fashion which will benefit both the planet and its inhabitants, its the only way forward we have. As requested, we proceed to the refund.
Best regards,
Gabriela
No entiendo Inglés
Cómodos y preciosos
Sin duda mis favoritos, porque llaman mucho la atencion y te los puedes poner con todo. son muy comodos y la atencion que recibi muy buena. tambien molan que sean sostenibles.